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Tel: 01332 896720 email: sales@theenvelopefactory.co.uk

Terms & Conditions

WELCOME TO THE ENVELOPE FACTORY WEBSITE TERMS AND CONDITIONS FOR USE.

THESE TERMS AND CONDITIONS APPLY WHEN PLACING AN ORDER WITH THE ENVELOPE FACTORY. YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

1. DEFINITIONS

In these conditions:-

'"the company''means The Envelope Factory Limited whose principal place of business is:

Fernleigh House
10 Uttoxeter Road
Derby
Derbyshire
DE3 0DA

(Company Registration No. 07810988).

"the Buyer" means any company, firm, association or person for whom the Company agrees to provide Services.
"Services" means all or any part of the Services which the Company agrees to supply to the Buyer subject to these conditions.
"contract" means any agreement of whatever duration between the Company and the Buyer for the provision of Services


2. ORDERING FROM US

2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

2.2 Our acceptance of an order takes place when we despatch the order. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

2.3 We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.


3. PRICING

3.1 All prices exclude VAT but we shall show VAT separately and include it in the total price.

3.2 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.

3.3 Our prices are reviewed periodically without notice.

4. CANCELLATION AND RETURNS POLICY

4.1 If you wish to cancel your order: 
(a) you can notify us by email to sales@theenvelopefactory.co.uk before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.

4.2 You can return goods you have ordered from us for any reason at any time within 7 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.

4.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.

4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: -

  • in the event that the product has been used
  • to any products that we have made or customised specifically for you
  • The provisions of this clause 4.4 do not affect your statutory rights.
  • Commencement of any act or proceeding in which the customers solvency is involved.


5. TIME

The Company undertakes to use all reasonable endeavours to carry out the contract within the time stipulated by the contract but time shall not be of the essence of any contract and the Company shall not under any circumstances be responsible for any loss or damage resulting from any delay caused by circumstances beyond the Company's reasonable control including (but not by the way of limitation) delay in any postal. mailing or other delivery service used by the Company in the performance of the contract.


6. LIABILITY

In no circumstances shall our liability for damage of any kind. including consequential arising from any contracts for the supply of our products or services. exceed the quoted price or invoiced value of the goods concerned. We refuse to accept any liability or obligation for any direct or indirect loss arising from non-delivery or delay of any goods by any reason.

6.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. 

6.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

6.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

6.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.


7.0. GOVERNING LAW AND JURISDICTION

7.0 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

7.1 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom.

8.0. MISCELLANEOUS

8.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions

8.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

8.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.